Shipping Policy
KIMA MACHINERY is committed to providing a convenient and reliable shipping experience for customers purchasing lawn mowers, mini excavators, and gardening equipment through kimamachinery.shop.
Please review our shipping and delivery terms below before placing an order.
PROCESSING & DELIVERY TIMES
Handling Time: 1-3 business day (Monday–Friday).
Transit Time: 5–8 business days (Monday–Friday).
Order Cutoff Time: Orders received before 2:00 PM Eastern Time (ET) will be processed the same business day, Monday through Friday. Orders received after this time will be processed on the next business day.
Processing and delivery times are estimates and may vary depending on product availability, destination, carrier operations, weather conditions, and other circumstances beyond our control.
SHIPPING DESTINATIONS
KIMA MACHINERY currently ships to all 50 states within the United States.
We do not currently offer international shipping.
Please ensure that your shipping address is accurate and complete when placing your order to help avoid delivery delays.
SHIPPING COSTS
Free Shipping on All Orders
KIMA MACHINERY offers free shipping on all orders shipped to eligible destinations within the United States.
Any applicable charges or shipping restrictions will be communicated before you complete your purchase.
ORDER TRACKING
Once your order has shipped, tracking information will be sent to the email address provided during checkout, generally within 24 hours of shipment.
Please allow up to 48 hours for tracking information to become active in the carrier’s system.
If your tracking information has not updated after this period or you have questions about your delivery, please contact our customer support team.
DELIVERY INFORMATION
Please make sure someone can receive your order when necessary, particularly for large equipment such as lawn mowers and mini excavators.
For oversized or heavy machinery, delivery arrangements may vary depending on the product, destination, and carrier. If special delivery arrangements are required, our team will provide the relevant information.
Although we make reasonable efforts to meet the estimated delivery times stated above, delays may occur due to circumstances outside our control.
CONTACT US
If you have questions about shipping, delivery, or an existing order, please contact KIMA MACHINERY.
KIMA MACHINERY
Phone: 904-663-4870
Email: Contact@kimamachinery.shop
Address: 100 Washington St, Cambridge, MD 21613, United States
Website: https://kimamachinery.shop
Thank you for choosing KIMA MACHINERY. We appreciate your business and look forward to serving you.