1. BILLING TERMS AND CONDITIONS

KIMA MACHINERY takes reasonable measures to protect transactions made through our website, kimamachinery.shop.

Our website uses secure HTTPS connections and SSL/TLS encryption, where applicable, to help protect personal and payment information while it is transmitted between your browser and our website.

Payment information is processed through third-party payment providers that use security measures designed to protect payment transactions.

2. PCI DSS COMPLIANCE

Payment card transactions are processed through payment providers that are expected to follow applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.

PCI DSS is designed to help protect cardholder information and reduce the risk of payment card fraud.

KIMA MACHINERY does not independently guarantee or represent that every third-party payment provider maintains a specific certification level beyond the standards applicable to that provider.

3. ACCEPTED PAYMENT METHODS

KIMA MACHINERY accepts the payment methods displayed and available during checkout. Depending on availability, these may include major credit and debit cards such as:

  • Visa

  • Mastercard

  • Discover

  • American Express

All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.

Any applicable charges will be displayed during checkout before you complete your order. For information about shipping costs and delivery arrangements, please review our Shipping Policy.

4. HOW WE HANDLE YOUR PAYMENT INFORMATION

KIMA MACHINERY does not intentionally store complete credit or debit card numbers on our website.

Payment information is processed through third-party payment gateways and payment service providers.

We may retain transaction-related information necessary to process and manage your order, including:

  • Billing information

  • Shipping information

  • Order details

  • Transaction reference information

  • Limited payment details provided by the payment processor, such as the last four digits of a payment card where applicable

The exact payment information retained may depend on the payment provider used for your transaction.

5. BILLING INFORMATION

You agree to provide current, complete, and accurate billing and payment information when placing an order.

If the information provided cannot be verified or a transaction is identified as potentially unauthorized or fraudulent, KIMA MACHINERY may delay, decline, or cancel the transaction where appropriate and permitted by law.

If an order is canceled after payment has been collected, any applicable refund will be processed according to our Return and Refund Policy and applicable law.

6. PAYMENT AUTHORIZATION

By submitting an order, you authorize KIMA MACHINERY and its payment provider to charge the selected payment method for the total amount displayed during checkout.

An order confirmation does not necessarily mean that payment has been fully accepted or that the order has shipped.

Orders may be subject to payment verification, fraud screening, product availability, and other standard order checks.

If a payment cannot be authorized or processed, we may contact you to resolve the issue before proceeding with the order.

7. PRIVACY COMMITMENT

KIMA MACHINERY respects the privacy of its customers.

We use personal information as reasonably necessary to:

  • Process payments

  • Fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Prevent fraud

  • Maintain transaction records

  • Comply with applicable legal obligations

We do not sell or rent personal information for monetary consideration.

For additional information about how personal information is collected, used, disclosed, and protected, please review our Privacy Policy.

8. BILLING ERRORS OR PAYMENT ISSUES

If you believe you were charged incorrectly, charged more than once, or experience another payment-related issue, please contact us as soon as possible.

Please provide your order number, the date of the transaction, and a brief description of the issue so our team can review the transaction.

We will investigate the matter and work with you to resolve any confirmed billing errors in accordance with applicable law and our store policies.

9. NEED HELP?

For billing or payment-related questions, please contact KIMA MACHINERY using the details below.

KIMA MACHINERY

We appreciate your business and are committed to providing a secure and straightforward purchasing experience.